Take Control of Your Brand's Destiny with ShipDelight D2C Delight.
Brands
Strategic Solutions Commanding Results
what is D2C Delight?
Enhance Customer Experience through Direct Brand Interaction
D2C website helps maintain full control over brand messaging, aesthetics, and customer experience.
Collect valuable customer data, enabling personalized marketing campaigns, targeted promotions, and improved customer segmentation.
Selling directly to consumers eliminates marketplace fees and commissions, leading to higher profit margins and increased revenue.
Tailor your website to suit your unique brand identity, product offerings, and customer preferences.
Features
Key Features of the Logistics Intelligence Platform
Returns & Exchange
Attract new customers by offering hassle-free returns on your D2C website, providing peace of mind and confidence in purchasing from brand.
NDR (Non-Delivery Resolution)
Boost delivery conversion rates by efficiently resolving non-delivery issues, hence minimizing RTOs.
Brand Experience Page
Upsell and promote new sales through a dedicated brand experience page on your D2C website.
Communication Tool
Enable WhatsApp and SMS to provide order updates, address inquiries, and reduce "Where is my Order" calls.
Business Intelligence
Harnesses the power of advanced analytics and data visualization tools to provide actionable insights into your business operations.
Custom Rule Engine
Automate check on serviceability, customer info and fastest delivery route. Further you can setup auto order allocation process based on zone, weight and rates.
Solutions
Business Benefits of D2C Delight
Unified Order Processing
Centralized order management, provides brands with a unified view of all orders, LSP performance, and customer interactions, streamlining operations and improving efficiency.
LSP (Logistics Service Provider) Performance
Monitor and optimize logistics performance through ShipDelight's D2C Delight, ensuring timely delivery, reducing transit times, and enhancing customer satisfaction.
Branding Through Custom Communication
ShipDelight's D2C Delight enables brands to strengthen brand identity and foster customer loyalty through personalized communication channels, reinforcing brand values and building trust.
Auto-NDR (Non-Delivery Resolution)
Reduce return-to-origin (RTO) rates and improve delivery success rates leveraging automated NDR solutions to efficiently resolve delivery issues and minimize disruptions.
Efficient Returns and Exchanges
Streamline returns and exchanges processes with ShipDelight's D2C Delight, offering hassle-free options for customers and reducing operational overheads associated with reverse logistics.
Enhanced Customer Experience
Provide seamless order fulfillment, transparent communication, and responsive support, fostering long-term customer relationships and driving repeat business.
How does it works
Simplified Workflow Unraveling Shipdelight's Magic
1
Connect with Our QCommerce Expert
Reach out to our dedicated QCommerce expert to discuss your business needs and explore how our solutions can benefit your operations.
2
Get Your Custom Integration Plan
Collaborate with our team to design a personalized integration plan tailored to your business model and operational workflow.
3
Onboard Your Team and Get Started
Invite your team members to join the platform and provide comprehensive training and support.
Integration
Seamless Integration Making Shipdelight Your Own
FAQ’s
Still Unsure? Find Answer you are looking
Explore More Logistics Solutions from iLogix
