Connecting with ShipDelight lets your customer make returns effortless, saving you time, keeping your team in sync by approving returns and exchanges
Set Rules, Validate Requests, and Process Returns & Exchange automatically to save time of your customers and your business
ShipDelight offers you ways to refund your customer upon valid return request. You don't have you keep your customers waiting
Optimise return costs by simply returning the product to any nearest store. Later the same can be shipped your new customers
Returns and exchange at times also cause inventory gaps. With ShipDelight, your inventory will sync across your stores.
We enable your team to control how and when returns should be processed with flexible policies, automation rules and more. We identify return edge cases, freeing up your team to focus where it’s needed most.
Your customers can return orders from the tracking page. Once they open the tracking page, they can click on the return request. They will have to verify by entering the OTP, then select the item and reason they want to return.
Your customer can also request exchange product from the tracking page. Once they open the tracking page, they can click on the exchange request link. They will have to verify by entering the OTP.
For your customer, it is a simple process to raise the request. ShipDelight will help you manage these requests, once approved the delivery company will pick the order on next working day.
You can set return or exchange policies on product type, days, product usage status. These can be configured through our settings section.
You can connect you payment gateway, wallet or even UPIs with our ShipDelight platform. You can request more details to your account manager.
We can help your D2C brand to streamline all the functions of your post order operations. From warehouse to delivery we have got it covered.