Discover How OnePlus Increased order visibility by 300% with ShipDelight
Introduction
OnePlus specializes in creating cutting-edge, user-focused technology that pushes the boundaries of what’s expected and disrupts industry norms. Born in 2013 under the bold “Never Settle” philosophy, OnePlus continually delivers top-tier devices and seamless software, ensuring an unrivaled user experience across smartphones, wearables, and TVs.
Problem
One Plus wanted to introduce a better way to deliver their smartphones to customers across India, supporting existing business practices and using the existing distribution network. This required innovative ideas and customizing many traditional delivery flows. One Plus turned to Ship Delight to help achieve this.
Solution
Ship Delight took up the challenge and created a custom solution that helped them achieve their goals.
Store and Order Management Solution with Special Handling
Key Features
- Central Store to manage orders, stores, and delivery partners
- Real-time dashboards to monitor the movement of orders from all partners
- Performance-based priority algorithm to automate processing
- Automated insights, alerts, and scheduled reports to help make active decisions.
Impact
- 300% increase in order visibility
- 90% less time to process orders
- 85% less time spent on order resolution
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