8%
Operating Margin
4%
D2C Revenue Lift
42.9%
eCommerce Funding went to D2C businesses
19%
eCommerce growth rate in India
1
Order Processing
Businesses receive orders from their e-commerce platform or marketplace, which are automatically synced with ShipDelight's OMS.
2
Shipping Preparation
InstaLogix generates shipping labels and packaging instructions based on order details, allowing businesses to prepare shipments efficiently.
3
Dispatch and Delivery
Book your preferred Courier Partner for the pickup of shipments and ShipDelight coordinates with carriers for timely delivery to customer's doorsteps.
4
Post-Delivery Experience
ShipDelight provides post-delivery support, including order tracking, returns management, and customer feedback collection, to ensure a seamless end-to-end shipping experience.
Benefits
Other Benefits
Improved Brand Visibility and Reputation
A positive shipping experience can significantly impact a brand's reputation and visibility in the marketplace. By consistently delivering orders on time and providing transparent tracking information, businesses can enhance their brand image.
Enhanced Customer Engagement and Retention
By offering a seamless and personalized shipping experience, businesses can enhance customer engagement and retention rates. ShipDelight's integrated multi-channel shipping and real-time order tracking capabilities enable businesses to connect with customers on a deeper level.
Optimized Logistics Operations
ShipDelight's data analytics and insights tools empower businesses to optimize their logistics operations for greater efficiency and cost-effectiveness. By analyzing shipping performance metrics, businesses can identify areas for improvement.
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