ShipDelight Helped doTERRA Shape Up their Warehouse Order Management Efficiency.
Introduction
doTERRA, which translates to “gift of the earth” in Latin, offers the purest, highest-quality essential oils. doTERRA has been at the forefront of sourcing, testing, manufacturing, and distributing premium wellness products, to over 12 million Wellness Advocates and customers across 155 countries. They collaborate with local farmers to champion sustainability and shared value throughout the supply chain.
Problem:
DoTerra had two problems. Their warehouse orders had to be manually created and updated, making the process time-consuming and paving the way for errors. They also wanted to improve their relationship with their customers through communication.
Solution:
- ShipShipDelight helped them tackle both problems with one solution.
- Warehouse Order Management Solution with Communication Tool
Features
- Automated Order Management
- Communication via Whatsapp
Impact
- Increased order management efficiency
- Reduced manual employee effort and time
- Faster order fulfilment
- Improved communication and relationship with customers
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